PhilipB999
4 months agoTuning in
Short notice to terminate email accounts
As with others here, I have received notice that email account that has been used for the last 20 years or so will suddenly be terminated
This is extremely unfortunate and obviously a major frustration for existing customers (and potential customers) of virgin. It's not clear why they would terminate these rather than increasing the charge for services
Worse, the short notice is hugely impractical to switch all communication, accounts, correspondence, log-in's etc to a new email address... can whoever decides these things at least extend the period to say 6 or 12 months to allow an orderly transition?
Many thanks!