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tonewheelkev's avatar
tonewheelkev
On our wavelength
2 years ago

Repeatedly signed out of virgin email....why??

Viewing Virgin email in Firefox

Several times a day, I'm being repeatedly signed out, and required to enter credentials.

Also, being asked to confirm if the PC is registered.

Has continued for some time now (months?)

How can I sort this please???

1 Reply

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    In webmail check âš™ > Security > Automatic sign out setting.

    The PC registration issue is unlikely to be due to Virgin Media. To confirm that is the case consider positing a redacted screenshot of the message shown.

    -- 
    I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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