PROBLEMS LOGGING INTO VIRGIN MEDIA
I can log in to virginmedia with windows 10 on my old laptop using the edge browser.
I can not log in to virginmedia with with windows 11 using the edge or chrome browsers or the brave browser.
I can login to virginmedia in windows 11 if I use the firefox browser, the only one working?
I have reset my VM password, that did not cure the issue, and cleaned the browsing history. and updating the browser has no effect.
I have had this issue for a week or more, not being able to connect, the login blue button freezes and does nothing- no connection.
Finally I did fix this, it was the browser guard extension (malwarebytes) causing the issue preventing the captcha robot check, but this only happens in windows 11 with edge and chrome, firefox still works with browser guard.
I also could not log into my outlook email that I use for my username in my virginmedia account, It was locked out with too many attempts which was unusual and I had to recover the password in my microsoft account, so not sure why, and was needed to reset my password, so a difficult few hours this morning.
Firefox works best on windows 11, on windows 10 no problem logging into VM even with browser guard and using the edge browser.