LadyoftheManor
2 years agoTuning in
Problems logging in to iPlayer and YouTube etc
I recently had a new Virgin box installed to replace a faulty one. However, I don't now seem to be able to log into iPlayer or YouTube. I just get a security message telling me my Virgin connection is not recognised. Has anyone else had this, and how can I get rid of it?
Has your TiVo been replaced with a V6? That's standard practice now with faulty TiVo's, and there are different connectivity requirements - check at https://www.virginmedia.com/care/tv-fault/which-tv-box if you're not sure.
Alongside checking that, can you use OnDemand services from C5 & Sky? Those don't use apps, but do use the same internet connection - so would be a good test.