xe
3 months agoJoining in
Password reset for a ntlworld.com email address
the age old topic of legacy ntlworld.com email addresses. My mother in law has an old ntlworld.com email and is no longer a Virgin media customer. She has been unable to log in for some time but we weren't sure if this was a settings issue or password issue. In the end I wrote a little script to try logging in to all the various ntlworld or virginmedia servers to see what kind of error it's throwing and one of them gives the message Account is Locked, change for new password is needed (VM303).
Considering she is not a VM customer and has not been for a very long time, how does she go about this?
Thanks