I am a virgin media customer and ntlworld.com user. For some strange reason, I unable to access the ntlworld.com via the web but I have been receiving emails via the app on my phone. Has there been any outage on the web front? Is there any authentication issue on the website?
EY2025 "I unable to access the ntlworld.com via the web "
I have not had any problem accessing my ntlworld accounts via their VM webmail accounts.
Are you accessing the email account by signing directly into the VM webmail service or do you sign into your VM My Virgin Media (MVM) account and then use the link to your ntlworld email account from the MVM account?
In order to identify the issue and offer any advice it would be useful to know the exact error message you are seeing when you try to access your ntlworld.com email account.
Coenoby
