Hi.
For the second time in recent years my entire email history has gone missing. Have had an ntlworld.com account for 20 years and it is my main account. All I have is a few emails after 2.00 pm today. Nothing else. Please restore it. There is some important stuff I need urgently.
Best
Cazbro
I’m having similar issues in the fact that all of my sent emails have disappeared. I have been with NTL/Virgin for 20 years too. And as yet, no-one can provide an explanation or solution to fix the issue
Hi. Just spent half an hour talking to VM technical support who couldn’t help and just took a complaint from me. I’ve lost the lot, emails in, sent, junk, archive etc. Only have a few incoming emails from 2.00pm today. I did notice it was difficult to log on for emails - the system hung for ages.
Am really hoping they can restore everything like they did last time. I ended up with masses of duplicates, but that was better than nothing.
Let me know if you get sorted. Good luck.
