Hey everyone, I have an NTLWORLD account for years and now it just attracts spam/phishing attempts so I’d like to just cancel it an delete the account completely.
I’m not sure how to do this as I’m not a virgin media customer anymore so can’t go into my account and delete it myself.
Is there an email or contact I can use?
many thanks
Dan2000 You won't be able to delete it yourself. The email account should have been closed 90 days after you ceased to be a virgin media broadband customer, however, this doesn't always happen. The VM Forum Team staff should be able to get this deleted for you provided you can clear security with them regarding the original account. They will respond to this thread in a day or so.
Forum TeamHi Dan2000,
Thank you for your post and welcome to the community.
We can certainly help with deleting the ntlworld email address.
I will private message you now to confirm your details.
^Martin
