Forum Discussion

patch1234's avatar
patch1234
Joining in
10 months ago

Ntl world email suddenly stopped working

It's saying "incorrect username or password " but nothing has been changed, was working fine yesterday.  Now won't send or receive emails. Thanks 

    • patch1234's avatar
      patch1234
      Joining in

      its a virgin media account but on an app with a blue envelope on an iphone , thanks 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    What happens when you log into webmail with a browser? 

  • Hi patch1234,

    Thanks for posting and sorry to hear you're having some issue accessing your emails.

    We are aware of an ongoing issue and the current fix date is 15/04/2024.

    Alex_Rm