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trooper11's avatar
trooper11
Joining in
3 days ago

NTL email help

I have several NTL email addresses that I use on my iPhone. Suddenly every time I go into read emails a box pops up twice asking for a password. I used to be able to manage my NTL emails and change passwords but just finding it impossible now. 
also, if I log in via virgin media all my email addresses are listed all but one has a note by it to advise there’s a problem with a password. 

1 Reply

  • Hi trooper11, thank you for your post.

    We're sorry to hear about the issues you're having 😔

    Where it's noted that there's a problem with a password, is any advice being given on how best to go about rectifying it?

    If not, have you tried following the advice provided in this article here? You'll need to refer to the section titled "I’m having Virgin Media Mail sign in problems".

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel