NTL Email account comprimised / hacked
Last year I received a scam extortion email from my own Ntlworld account demanding bitcoin. The scammers included my virginmedia email account password. So they had obviously got it from a security breach somewhere. I immediately changed my passwords everywhere I could think of including for virginmedia and my ntlworld email. I had a long running battle with them over my facebook and microsoft accounts which I eventually secured.
I thought that would be the end of it but unfortunately yesterday I received another extortion scam email sent from my own email account. I can only assume that the scammers have kept an email client/web email open from the original breach.
I have generated the app password but I can see from my other devices that all my email clients remain logged in and have not asked me to change my password. I need to have my ntlworld account logged out of all and every client and webmail page that is currently connected but I can see no way of doing this.
I also tried to see if Mail Forwading had been setup on my ntlworld account but everytime I hit the button to check this I get the message that Unable to load your auto forward settings Try again later.
Please can somebody from Virginmedia assist in logging out all active connections and turning off any autoforwarding?
Unless these miscreants included your current password it is likely they are spoofing your email address in these scam emails, read more here Email spoofing - Wikipedia
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