Forum Discussion

Lite1970's avatar
Lite1970
Tuning in
9 months ago

Not receiving some emails

Hi I’m on an ntlworld.com email and I’m not receiving emails from some senders any ideas? They not going into spam. 
用心棒's avatar
用心棒
Very Insightful Person
9 months ago
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FWIW whilst consider making a Data Subject Access Request to the organisation's Data Protection Officer for the required rejection information; be aware they have 30 days to respond.

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I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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They not going into spam.  ","body@stringLength":"128","rawBody":"

Hi I’m on an ntlworld.com email and I’m not receiving emails from some senders any ideas? They not going into spam. 

","kudosSumWeight":0,"postTime":"2024-07-14T10:18:15.159+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5543567_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1623},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi I’m on an ntlworld.com email and I’m not receiving emails from some senders any ideas? They not going into spam. 

"},"Conversation:conversation:5543567":{"__typename":"Conversation","id":"conversation:5543567","solved":false,"topic":{"__ref":"ForumTopicMessage:message:5543567"},"lastPostingActivityTime":"2024-07-15T17:13:57.214+01:00","lastPostTime":"2024-07-15T17:13:57.214+01:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:5543567":{"__typename":"ModerationData","id":"moderation_data:5543567","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:5543567_1":{"__typename":"Revision","id":"revision:5543567_1","lastEditTime":"2024-07-14T10:18:15.159+01:00"},"ForumReplyMessage:message:5543999":{"__typename":"ForumReplyMessage","id":"message:5543999","conversation":{"__ref":"Conversation:conversation:5543567"},"author":{"__ref":"User:user:232770"},"revisionNum":1,"uid":5543999,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:email"},"subject":"Re: Not receiving some emails","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5543999"},"parent":{"__ref":"ForumTopicMessage:message:5543567"},"body":"

FWIW whilst consider making a Data Subject Access Request to the organisation's Data Protection Officer for the required rejection information; be aware they have 30 days to respond.

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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","body@stringLength":"599","rawBody":"

FWIW whilst consider making a Data Subject Access Request to the organisation's Data Protection Officer for the required rejection information; be aware they have 30 days to respond.

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