Email received - Action needed: We’re closing your email account
Hi,
I'm a VM broadband account holder and have been informed by email today that my @virginmedia.com email account will be closed in 30 days. The email states that as I no longer have Virgin Media services my email account will become inactive. I am, in fact, still a VM broadband customer and have been for 16 years. Not sure what is going on.
N
Hi nigelrod 👋.
Thanks for reaching out to us, apologies you have had this email, we can confirm this is correct. If you have any previous accounts that may have email addressed attached that are not Linked to your active service, we can bring that email address over. I will drop you a private message to go over some details with you. Please look for the envelope on your top right screen, If you are using a Mobile device It will be located under the little person Icon.
Sabrina