Forum Discussion

Barbraella's avatar
Barbraella
Superfast
18 days ago
Solved

No mail coming in - ntlworld

Can someone please help me..

I am not getting emails in and I cannot send them   I will give you a sceenshot.

Please help me, I am expecting some important legal letters through

Thank you

 

 

[mod - title edited for clarity]

  • Graham_A's avatar
    Graham_A
    18 days ago

    No mass hacking.  They just forgot to renew the domain name!

13 Replies

  • God, It looks like they revamped the Forums again - Trying to make 99% useless 100% useless I guess.... 

    It's happening to more than one of my accounts too, most can receive, one cant receive, none can send.  Probably another mass hacking attempt that they'll not tell anyone about.

    • Graham_A's avatar
      Graham_A
      Very Insightful Person

      No mass hacking.  They just forgot to renew the domain name!

  • Same for me too ntlworld email accounts seem to be down

  • me too nothing since this morning now wont retreive or send emails

  • Quorny's avatar
    Quorny
    On our wavelength

    I'm the same. I can't send anything from my Ntlworld.com webmail address . It worked yesterday.  The error message goes on about not authenticated and DNX errors , what ever they are. Help

  • This is crazy. Many of us have ntl email addresses for work. How can it take an entire day to fix....

  • My NTLWORLD account is now working again, however don't hold your breath as this is the 3rd time today that it has come back online but then gone off again.

    The text msg. update form the Virgin Engineers is a National fix by 10:30pm tonight. However no update as to whther the bounced emails form today can be or will be recovered !!!

    • Suzy6's avatar
      Suzy6
      Tuning in

      Anything we can do if emails from earlier don't arrive - presumably the senders will get 'not available' and hopefully will re send perhaps?

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Anyone using NTL email for work is really asking for problems. And you will continue to get them. 

  • I still have the same issue as yesterday. Emails came in last night, but this morning none and the one I sent last night and a test one I tried to send this morning fails. I'm being told to put in my password, when I do it can't connect. Same symptoms as yesterday.

  • littlewren's avatar
    littlewren
    On our wavelength

    I got on to VM this morning as I haven't received email for two days now.  I was told that they're expecting it to be another 2 days before it's fixed.  I'm getting the odd email through, but I'm talking one every few hours when I know that several have been sent to me.  Shocking.