Forum Discussion

Chris-H's avatar
Chris-H
Tuning in
11 months ago

Message sending failed

3rd April 2024 and I am unable to send mail. When I use curl I get the following error.

curl -v smtps://smtp.virginmedia.com -u <email>:<password>

* Trying 84.116.6.19:465...
* connect to 84.116.6.19 port 465 failed: Timed out
* Failed to connect to smtp.virginmedia.com port 465 after 21088 ms: Couldn't connect to server
* Closing connection
curl: (28) Failed to connect to smtp.virginmedia.com port 465 after 21088 ms: Couldn't connect to server

  • Hello Chris-H

     

    Sorry to hear of the email issues experienced, we appreciate you taking the time to raise this via the forums.

     

    We were aware of an issue with our email service yesterday but have been advised this is resolved, are you still experiencing issues?

     

    Let us know.

     

    Rob