Leaving VM need to retain emails…help!!!!!!

Question

Hi, I’m leaving virgin media and they’ve told me I only have access to my emails for 90 days.
I use an iPhone and I’ve set up a new yahoo email account but I have thousands of VM (ntlworld) emails from the last c. 20 years I’d like to retain!

I’m useless with technology, can anyone explain how I can download/save my ntlworld email folders so I can still access them after the 90 days??

Also, I may need to forward them on after the 90 days. Would this be possible once downloaded/saved?

Thanks! Sarah

carl_pearce · Answer

No, you won't have access to the emails/folders once your account closes.You need to foward all your emails to your new address, creating new folders as you go.

David_Bn · Answer

Thanks for your post on our Community Forums slske1, and I'm sorry to hear that you've decided to leave Virgin Media.
From a desktop or laptop computer, select an email in the Inbox and tap ≡ &gt; Save as file, then follow your operating system’s instructions to save the file
Do feel free to take a closer look into this link, for assistance on all things E-Mail related.
Thanks,
David_Bn

slske1 · Answer

Thanks David. I use an iPhone to receive my messages and I’ve set up all kinds of folders. Will they still be accessible via my phone when my email address/account closes?

Graham_A · Answer

slske1&nbsp; You may find this archived post helpful: https://community.virginmedia.com/t5/Forum-Archive/Backing-up-your-Emails-One-of-many-solutions/m-p/3539542#M1787627

Tom_W1 · Answer

Hi slske1 thanks for your reply.
We do hope that Graham_A's guidance towards another Forum post is helpful here, but please do let us know if you need any further assistance.
Many thanks

Forum Discussion

Leaving VM need to retain emails…help!!!!!!

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