I can't access my Blueyonder online email account
I enter my gmail sign-in account name for Virginmedia email. I then enter tha password. I then get a notification saying: "Your password wasn't verified. Please try again or choose another way to verify." I now have only FOUR attempts left.
I select 'Verify another way'. It then says : "
We’ve sent you an email with a link. [The gmail account it's sent to] Tap and follow the link to verify it’s you. The link will expire in 10 minutes. IIt turns out that all prvious 4 emails were sent to the Spam folder! I go to the Spam folder and click the link. Click 'Verify it's me'. I click 'I requested this link'.
It says 'Your email address has been verified.', and tells me to return to the page where I attempted to login, but that now says "Page Expired. The page you are trying to access is no longer available."
So I can't log in, because If I try, I'm forced to go round and round in circles doing the above and getting nowhere, and now I only have THREE attempts left.
I normally access my emails with Microsoft Outlook, but every time in the past when I attempt to login though the Virginmedia website, I experience problems because, somehow, the password is changed and I have had to create a new one to access my account. Now, with this new system, everything is impenetrable.
Some advice here would be appreciated.