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not2be's avatar
not2be
Joining in
11 months ago

I am unable to access emails through 'my virgin media' 'virgin media'

Since yesterday 9 April, have been unable to access emails. Initially showed error, but now 'forbidden' 

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    Does issue persist:

    • when using browser's incognito / private mode?
    • when using an alternative browser?
    • after changing account password?

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  • Hi not2be, thank you for your post.

    We're sorry to hear about the problem you've been having 😔

    I can see you've spoken to the team since you posted. Has the issue now been resolved?

    Please pop back to us at your earliest convenience.

    Thank you for your support 用心棒 👍

    Regards,
    Daniel