Forum Discussion

THouston's avatar
THouston
Joining in
9 months ago

How do I delete my Primary email account?

Hi,

How can I delete my primary email account (@blueyonder.co.uk) and use my secondary account (@virginmedia.com) instead? I don’t use the primary account, but I get countless spam and junk emails sent to it.

I have read on this Community that email accounts are deleted about nine months after leaving Virgin Media -  I left over 10 years ago (and rejoined about 2 years later) but the @blueyonder.co.uk account is still active. All emails I receive from Virgin Media are sent to my secondary account!

Anyone able to assist please.

  • Hello THouston

     

    Sorry to hear the email account is still active even though you left us quite a while ago, we appreciate you taking the time to raise this via the forums and welcome to the community. 

     

    I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

     

    Rob