Forum Discussion

Essex52's avatar
Essex52
Up to speed
20 days ago
Solved

How can I add all my blueyonder email accounts to My Virgin Media account?

How can I add all my blueyonder email accounts to My Virgin Media account? Currently, I have to sign in to My Virgin Media with a GMAIL email address? But only one of my blueyonder email accounts is shown on there. I have to log into https://mail.virginmedia.com/appsuite/ to collect another of my blueyonder email accounts messages. 

How can I add all 3 of my blueyonder email accounts either to My Virgin Media (where my bills are) or to https://mail.virginmedia.com/appsuite/ ?

email
  • Graham_A's avatar
    Graham_A
    8 days ago

    Essex52. The link you have posted is for VM webmail. You won't find the options you need there as you have found. You need to log into each My Virgin media account for the additional email addresses separately to generate the app passwords before you can add them to your main webmail page.

6 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    20 days ago

    Every mailbox has to have it's own VMO2ID account created.  The old notion of "primary" and "secondary" accounts is long gone.

  • Graham_A's avatar
    Graham_A
    Very Insightful Person
    20 days ago

    How can I add all 3 of my blueyonder email accounts either to My Virgin Media (where my bills are) or to https://mail.virginmedia.com/appsuite/ ?

    Essex52​  When logged into VM webmail at the link you posted click on Add email account in the left hand pane. You will need to enter the email address you want to add together with the email app generated password for that address. You will need to generate this first via the My VM account for the additional email address concerned.  Repeat the process for as many email addresses as you want to add to the VM webmail page.

    • Essex52's avatar
      Essex52
      Up to speed
      19 days ago

      Thank you for your reply but I logged in to My VirginMedia and I could not see where to go or how to "generate passwords for my other two blueyonder email addresses? 

      • Graham_A's avatar
        Graham_A
        Very Insightful Person
        18 days ago

        Thank you for your reply but I logged in to My VirginMedia and I could not see where to go or how to "generate passwords for my other two blueyonder email addresses? 

        You need to log in to each individual My Virgin Media (VMO2ID) account to generate the passwords for each blueyonder email address. Once logged in follow these steps:

        Select Account Settings
        Select Identity & Security Settings
        Select Manage your products
        Select Manage email app password
        Click on the blue button 'Get New Password'