Cabezon
2 years agoJoining in
Generate new App password
I'm trying to set up my email in the new Outlook that is replacing Mail in Windows. I read somewhere here that I needed to go to my Virgin Media Account Settings and to 'Generate new App password'.
Having first changed (and verified) my login email address to a non-Virgin Media login when prompted, I now get the error: 'We couldn't verify your identity. Failed to create user in PingOne' when I try to generate the password.
Any help greatly appreciated.