For the last couple of weeks I've been experiencing intermittent bounces from 2 groups.io forums I'm on.
The messages all start "mxin5.virginmedia.com: 421 4.1.1 MXIN503 Hourly ratelimit for your IP exceeded"
This is particularly strange as the volume of emails on both groups is generally very low - only a few emails per hour at the most.
Can anything be done to sort this?
Kay
Hey kay999 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums, 👋🏼
I'm so sorry to hear about the issues you've been having in relation to the emails. 😢
We have had an issue with the server recently which has caused issues with the emails.
This has all been fixed now - can you confirm if your emails are now working? 🧾
Kind regards,
Ilyas.
Thanks Ilyas, the last bouncing message was 14 May, so the problem seems to have been resolved now.
Kay
Forum TeamGlad to hear this Kay.
Please do let us know if you need anything in the near future.
