Ash5896
2 years agoOn our wavelength
Emails disappeared
Hi,
my secondary blueyonder email address has lost all emails prior to 22/01/2024.
Everything before this date has disappeared from all the folders. I checked on the webmail page too and it’s the same there. I have definitely not deleted them. Sadly I had some important stuff from late father who I lost in an accident and would really like to get these back. Is there anyone that can help with this?
regards
Ash
I have lost all of my sent emails. And reading through recent posts, it appears that this has happened to quite a few people.
Unfortunately despite reporting this issue over a week ago, no-one can offer any explanation as to why this has happened or how the situation can be rectified.