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PaulB24's avatar
PaulB24
Joining in
2 years ago

Emails disappeared

All my emails have disappeared prior to 29th September, I have not deleted them nor archived them. There are lots of important emails that I need that I can no longer find. Can anyone help please.

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  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    2 years ago

    Hello PaulB24

     

    We're sorry to hear of the email issues and missing content, we can understand the concern and frustration this can cause. We appreciate you raising this via the forums and welcome to the community.

     

    We can see you have spoken to the team since posting, we're they able to offer any support in relation to the email issue? Let us know.

     

    Rob

    • PaulB24's avatar
      PaulB24
      Joining in
      2 years ago

      No, I was told that they were temporary unavailable due to maintenance. I still have no emails prior to September. 

      • Joseph_B's avatar
        Joseph_B
        Forum Team (Retired)
        2 years ago

        Thanks for getting back to us PaulB24.

        Sorry to hear its still ongoing, we would like to go about looking into this further with you, for us to do so we will need to confirm some information via private message.

        Joe