Forum Discussion

Piketracy's avatar
Piketracy
On our wavelength
15 days ago
Solved

Email saying 403 Forbidden can't access

Trying to access my email and getting 403 Forbidden, also when log in through Virginmedia account itself still says same message.  I was in my emails less than 30 mins ago and was working fine.

Any help please, also i am not a techy person.

 

  • Daniel_Et's avatar
    Daniel_Et
    14 days ago

    Hi Piketracy, thank you for your post.

    We're sorry to hear about the issue you've been having 😔

    I can see you've spoken to the team since you posted. Has the issue now been resolved?

    Regards,
    Daniel

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    14 days ago

    Hi Piketracy, thank you for your post.

    We're sorry to hear about the issue you've been having 😔

    I can see you've spoken to the team since you posted. Has the issue now been resolved?

    Regards,
    Daniel

    • Piketracy's avatar
      Piketracy
      On our wavelength
      14 days ago

      Morning Daniel,

      Yes when i called yesterday afternoon the issue was fixed thank you.  

      • Kath_P's avatar
        Kath_P
        Forum Team
        13 days ago

        Hi Piketracy, 

        Thanks for coming back and updating us. We're happy to hear things are sorted for you now. 

        If you have any further issues, feel free to pop back to us in the Community 😊

        Many thanks,