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DiGy's avatar
DiGy
Joining in
10 months ago

Email NTLWORLD stopped working on iPad

I can access my email via Virgin Media but it has suddenly stopped working via outlook on iPad but still working on iPhone. VM technical support unable to resolve issues and suggest I phone Gadget Geeks who charge for their service which I refuse to do I pay VM enough! Any help would be greatly appreciated it’s been 5 days now 

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  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    10 months ago

    Hi DiGy,

    Thanks for posting and welcome to our community 😊

    Sorry to hear you're having some issues accessing your emails. Can you follow the advise here under Setting your app password to use an Email app.

    Let us know how you get on.

    Alex_Rm