Forum Discussion

KL37's avatar
KL37
Joining in
4 months ago

Email address to be deleted

I have received an email like many others I have seen here, saying that my virgin.net email address will be deleted within 30 days since I do not have a virgin media account. We do still have a virgin media account at home. I have had this email address for decades and it is my main email. It would be a nightmare if this was shut down. Can you help please.

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    KL37 Provided that the orphaned Virgin.net email address and your current VM broadband account are in the same name then the VM Forum Team staff should be able to arrange for it to be transferred to your current account.  They will respond here in due course.

  • Hey KL37, thank you for reaching out and I am so sorry to hear about this, also a warm welcome to the community.

    Let me send you a DM.