Forum Discussion

Farrelly's avatar
Farrelly
Tuning in
2 years ago

Delete Email Address - Permanent

Hello

I'd like to delete a secondary email address (Ntlworld.com) permanently.

I have removed the account from my list of secondary accounts but I'd like assurance that the address has gone.

I can provide the detail as appropriate on response.

Thank you.

 

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    Try sending an email to the deleted email address and if a Mail delivery failed : returned to sender error message is received in response then it no longer exists.

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  • Thanks for the advice. I'd already tested that - no bounce. I've also verified that email still appears to be valid with an online checker.

    So hoping a VM rep will be able to take the actual email address from me (DM) so it can be removed.

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team

      Hey Farrelly, thank you for reaching out and I am sorry to hear this.

      I can see you are in PM with my colleague, please do reach out if you need some advice on the matter.