Defunk email Primary Account
Im trying to get into my primary account but as this is an email address that no longer exists it cannot send a verification code to this, so I have no way of getting into my primary account. Can anyone help please.
Forum Discussion
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dibott "trying to get into my primary account but as this is an email address that no longer exists
Assuming that you are still paying for the VM broadband account associated with that primary account it is very strange that email address no longer exists. VM staff have always said that it is not possible even for VM to delete the VM email account that is part of a live VM Primary Account.
What makes you think think the email account no longer exists? If it still exists you may be able to recover it.
The simplest way to check if it still exists is by sending an email that address and seeing if you get an "email not delivered" error message back. IF you don't then the mailbox still exists.
One of the Forum Team (VM staff) will be contacting you hopefully today and they may be able to help you,
Coenoby
