Hi. My email is not working at all. It’s saying the password is incorrect. When I have logged into my webmail my wife’s email is there not mine. That is a secondary account. I have tried signing out and signing in again and it just reverts to my wife’s email no matter what I do. I’m at a loss. Any help would be appreciated.
Hi susiej52
Welcome to the community forums
Sorry to hear of your concerns with your email account. Did you make any changes to your account or email recently? Have you seen your email on your online account before when it was working?
If the issue is more that you're signing into your secondary account when you need to sign into your primary account, can you please try clearing your cache/cookies from the device and/or try using another browser and enter you primary account log in details directly into the boxes rather than copy/paste or using a saved password.
