Forum Discussion

Paul135's avatar
Paul135
Joining in
4 hours ago

Can't generate app password

Hi

After not accessing for a few weeks I have a problem accessing webmail (virgin.net). No problem accessing via app but from my virgin media account, it just goes to forbidden 403. I know that resetting app password should reset webmail access, however when I go to manage email, I get a webpage saying no luck try again.  I can't find any other way to get to generate an app password. This is the cage across 3 computers and several browsers

Thoughts?

1 Reply

  • Graham_A's avatar
    Graham_A
    Very Insightful Person
    4 hours ago

    Paul135​  VM currently have an issue with the account settings area which is preventing such changes. No indication has been posted yet as to when this will be resolved.