Cannot access old Blueyonder email
I need access to an older email (blueyonder) for something but I'm having trouble logging in with my old details. When I try with Thunderbird I get the following response:
Unable to log in at server. Probably wrong configuration, username or password.
When I check Virgin Media Mail I get the following message:
Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore. If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution.
I still have a Virgin account but none of us use a virgin media email so maybe this is why I can't use this.
I've tried looking through My Virgin Media for anything to do with email management and changed my password for my main login but this didn't help.
This is quite frustrating as I really just need access to this old Blueyonder email for one thing then I'm done.
Any help would be appreciated.
Thanks, Alex