Forum Discussion

Barberbetts76's avatar
Barberbetts76
Joining in
7 months ago

Can’t login to mail.

Can’t login to mail. Was working up till 2pm today 4/10/24. Please help or I’m stuffed without this email address 

2 Replies

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    More details required.  What is stopping you from accessing your emails?  Please post any error messages making sure you redact any personal information.  How are you trying to access your account, via a third party email application such as Thunderbird or via VM webmail at https://mail.virginmedia.com/

  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)

    Hi Barberbetts76,

    Thank you for your post and welcome back to our community forums. We're here to help.

    I'm sorry to hear you're having a bit of trouble with an email address/account. As Graham_A has mentioned, it'd be great to have a bit more information on the problem at hand as it can help us to identify the cause of the problem and, by extension, the best course of action to take in order to get it resolved ASAP.

    Let us know when you can and we'll go from there.

    Thanks,