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Liam_e's avatar
Liam_e
Tuning in
2 years ago

Blueyonder email hacked, no access

Family members blueyonder looks to be hacked, no access via original password and no way to reset it. Virgin media email says the email is not recognised.   Any advice?
NikTheGeek's avatar
NikTheGeek
Dialled in
2 years ago
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I wonder if this is connected with the 3 weeks of "missing, but not hacked honest guv" email issues people have been having? I was wondering why it was taking so long and questioned if accounts had been compromised....

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access","id":"message:5370834","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:907503"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:email"},"conversation":{"__ref":"Conversation:conversation:5370834"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5370834"},"body@stripHtml({\"truncateLength\":200})":" Family members blueyonder looks to be hacked, no access via original password and no way to reset it. Virgin media email says the email is not recognised.   Any advice? ","body@stringLength":"192","rawBody":"

Family members blueyonder looks to be hacked, no access via original password and no way to reset it. Virgin media email says the email is not recognised.

 

Any advice?

","kudosSumWeight":0,"postTime":"2023-07-20T20:11:19.251+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5370834_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2049},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Family members blueyonder looks to be hacked, no access via original password and no way to reset it. Virgin media email says the email is not recognised.

 

Any advice?

"},"Conversation:conversation:5370834":{"__typename":"Conversation","id":"conversation:5370834","solved":false,"topic":{"__ref":"ForumTopicMessage:message:5370834"},"lastPostingActivityTime":"2024-06-21T20:26:01.701+01:00","lastPostTime":"2024-06-21T20:26:01.701+01:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:5370834":{"__typename":"ModerationData","id":"moderation_data:5370834","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:5370834_1":{"__typename":"Revision","id":"revision:5370834_1","lastEditTime":"2023-07-20T20:11:19.251+01:00"},"ForumReplyMessage:message:5370836":{"__typename":"ForumReplyMessage","id":"message:5370836","conversation":{"__ref":"Conversation:conversation:5370834"},"author":{"__ref":"User:user:24087"},"revisionNum":1,"uid":5370836,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:email"},"subject":"Re: Blueyonder email hacked, no access","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5370836"},"parent":{"__ref":"ForumTopicMessage:message:5370834"},"body":"

I wonder if this is connected with the 3 weeks of \"missing, but not hacked honest guv\" email issues people have been having? I was wondering why it was taking so long and questioned if accounts had been compromised....

","body@stringLength":"225","rawBody":"

I wonder if this is connected with the 3 weeks of \"missing, but not hacked honest guv\" email issues people have been having? I was wondering why it was taking so long and questioned if accounts had been compromised....

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What are you referring to?

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What are you referring to?

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