Archive button
Good day,
unfortunately I went to move 2 email to a folder I had set up but instead of pressing move button I pressed archive. Whoosh they were gone and I can’t find them anywhere. Any idea please. Thanks
Forum Discussion
4 Replies
Online email folders are not suitable for use as an archive. There is no guarantee that they will be safe, and VM does not keep backups, so if emails are deleted for any reason they are lost.
Any important email data should be copied offline.
fdj12 "Whoosh they were gone and I can’t find them anywhere. Any idea please. "
Have you looked in the "Archive" folder in your webmail account? That's usually just below the "Trash" folder in the list of folders in webmail.
Click on "Archive" to see the list of yearly sub folders inside. If you have only just archived them you should see a "2025" sub folder and the missing emails should be there.
If they are you can move them back to their original folders.
Coenoby
Just had a look and all it says is
“folder empty”???
Consider pressing Ctrl + Shift + R to bypass data cache and reload page. Do folder appear in Archive folder?
