An error occurred inside the server which prevented it from fulfilling the request.
An error occurred inside the server which prevented it from fulfilling the request.
Stopping me sending all e-mails - just started to happen, off and on, really really annoying, assuming that this is Virgins issue, and nothing I can do about it, apart from cancel all my Virgin subs and go totally with another company.
To send an e-mail should be an easy thing to do!
Price up, quality of service down!
style1900 Virgin Media's email isn't a paid service - it's a free bolt on that USED to be provided to customers who took a broadband contract. I say used to as new customers are no longer being offered email, and there seems to be a move to guide all customers to moving to an external email address.
However VM do try and offer support. Have you tried clearing cache and cookies in your web browser (alternatively switch to incognito mode to access your email as a test). Sometimes if a cookie has become corrupt it can lead to server errors.
Tim