Forum Discussion

LG66's avatar
LG66
Joining in
8 months ago

Adding an admin@ email address

Is it possible to create a secondary or even 3rd email to an existing Virgin Mail account - wanting to create an admin@ email address?

2 Replies

  • goslow's avatar
    goslow
    Alessandro Volta

    VM stopped existing customers from adding new email addresses some time ago.

    New customers cannot create VM email addresses any more either.

    To continue using any VM email services, you need to be a VM broadband customer.

  • Hi LG66 

    Welcome to the community forums 

    Thanks for reaching out with your question. As goslow has very kindly already advised, we no longer have the facility for customers to create a new Virgin Media email. You would need to use a web client such as Outlook, or Gmail if you wanted to create another mailbox for admin. 

    Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).