Forum Discussion

Rich2102's avatar
Rich2102
Just joined
16 days ago

Access to my old Blueyonder email account

Hi I have a really old Blueyonder email account. Unfortunately I can’t remember my password and whilst the account is rarely used there is mail traffic still routing through which has now stopped. Please could you advise me, thanks

 

1 Reply

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    15 days ago

    Hey Rich2102, thank you for reaching out and we are so sorry to hear about your email issue

    To confirm, what happens when you go down the forget password route? 

    Please remember you need to be an active customer to have and use an email service with us.