Forum Discussion

Unknown999's avatar
Unknown999
Joining in
3 months ago

Worst customer service

How long do you have to goddam wait for someone to answer the phone, been talking to an AI bot that has no clue what it’s talking about. CAN SOMEONE JUST GET ME MY REPLACEMENT HUB OR JUST CANCEL MY CONTRACT. 

virgin media your a joke…

  • unisoft's avatar
    unisoft
    Knows their stuff

    /vent over

    You'll need to put an actual question into applicable area of the forum for onshore staff to respond or ring in to customer services.

    A general rant means nothing as we have all gone through it at some stage of being a customer and heard it all before....