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clarelouise3's avatar
clarelouise3
Joining in
11 months ago

Wanting to leave review for engineer but can’t access website given

Hi there,

Can anybody from the Virgin Media team help me out here please?

I have recently had broadband installed 1 week ago and I was given a booklet with a website on and asked to give my satisfaction rating on it for the engineer as he said it would really help him out.
He was such a lovely man and very polite and did a great job so I want to make sure I can give my feedback.

Unfortunately the website he gave me is not working and therefore unable to leave the feedback he deserves.

Is there a member of the Virgin team can possibly pass on my satisfaction to the relevant department please?

I was very satisfied with my engineer and he was so helpful.

His name was Tom [REMOVED]  and his I.D number was 69113

 

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