Forum Discussion

ctgarvey's avatar
ctgarvey
Just joined
2 years ago

No support available in ireland

No support in ireland for broadband. Please do something about your irish division.

-no community forum

-no response via twitter

-no responce via whatsapp

-1 hour q on phone

-broken website - a good example is 'setup direct debit' - doesnt work / hangs / broken javascript.

with useless spam chatbot - useless for everything.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Not much they can do. It's a totally different company (although owned by the same parent company Liberty Global).

    Some of the criticisms you make of VM Ireland are also an issue here in the UK (people queuing for hours on the phone in particular.)

  • goslow's avatar
    goslow
    Alessandro Volta

    ctgarvey wrote:

    No support in ireland for broadband. Please do something about your irish division.<snip>useless for everything.


    Apart from the community forum mention, it sounds exactly the same!

  • You poor sod .. I was you the best of luck with your difficulties 😉