Hi All, New to this and after some advice. I am due to have an engineer visit Saturday 11th to connect our new install (2gig). Never had VM before. Yesterday the workmen came to fetch the cable from the footpath to the brown box on outside of the property at the front. My data cabinet is at the rear of the house with the current BT router. I believe the connection will be fibre to the router. I need the connection to run under the floor to the rear. I was thinking of installing some conduit with a draw string to facilitate this as I’m sure the engineer will not lift floorboards etc. Has anyone done something like this and if so what size conduit would I need for the cable to pass through? Thanks in advance, David [MOD EDIT: Subject title changed for clarity]

The black cable shown here is from the brown box on the outside of the home into the white box on the inside:

Installation Advice - conduit size? | Virgin Media Community

Tudor
Very Insightful Person
23 days ago
That’s exactly the right thing to do. I expect the fibre to be unterminated, but in any case a standard size round electrical conduit should be ok.
- Rdruss
  Tuning in
  23 days ago
  Thanks Tudor,
  Do you think 20mm is large enough (even if it’s pre terminated) and also do you know if the bend radius on the below is ok for connections?
  Thanks
Rdruss
Tuning in
23 days ago
https://www.screwfix.com/p/deta-tte-white-inspection-bend-20mm/716vt?ref=SFAppShare
- Tudor
  Very Insightful Person
  22 days ago
  You could use 25mm, see the attached re bend radius:
  https://www.virginmedia.com/content/dam/virginmedia/dotcom/images/shop/downloads/New-Build-Handbook-v1-63.pdf
carl_pearce
Community elder
22 days ago
Page 29 of this document states 7mm outer diameter, so you should be ok:
https://www.virginmedia.com/content/dam/virginmedia/dotcom/images/shop/downloads/New-Build-Handbook-v1-63.pdf
Unsure on the bend radius.
carl_pearce
Community elder
22 days ago
Have a look at the image in the attached post to give you an idea on bend radius:
https://community.virginmedia.com/t5/QuickStart-set-up-and/Where-can-I-get-the-VM-installer-to-route-the-internal-fibre/m-p/5455371/highlight/true#M241226
Rdruss
Tuning in
22 days ago
Thanks both for this. Do either of you know if the hub 5x still has the white box inside the premises and if so can this be mounted near the router (ie a longer run from outside to this near router)?
- Tudor
  Very Insightful Person
  22 days ago
  No inside box, fibre goes straight to the Hub5x.
- carl_pearce
  Community elder
  22 days ago
  You'll find this a useful guide:
  https://d3v0ps.cloud/posts/virgin-media-xgs-pon-installation/
Rdruss
Tuning in
22 days ago
Thanks so much.
Hopefully last question. Does the cable come out below the brown box or drilled through the back. I’m just thinking where to fetch the conduit out.
- carl_pearce
  Community elder
  22 days ago
  The link in my last post gives you an idea.
  Oh, and the fibre cable is universal, so you can buy your own if you need a longer/shorter one than supplied:
  https://community.virginmedia.com/t5/QuickStart-set-up-and/Longer-cable/m-p/5545710/highlight/true#M249040
  - Rdruss
    Tuning in
    22 days ago
    That’s helpful thanks but doesn’t show the route of the outgoing cable into the house.

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