Wifi slow on MacBook Pro but fast on all other devices
My internet is exceptionally slow (like so slow I don't even have the bandwidth to run a speed test) on my MacBook Pro, but fantastic in all other devices, including an iPhone, an Android phone and two PCs. The speed is slow regardless of where I am in my flat. It is a Virgin Media specific issue, as my internet speed is fine when I connect to any other wifi. I have already tried all the obvious steps:
- I have restarted the hub, to no avail.
- I googled it. It seems to be a relatively common issue with Virgin Media hubs and MacBook Pros – for example, see here and here – but none of the posts I could find provided a solution.
- I have reached out to Virgin Media support. They sent out a technician but the guy said there was nothing he could do, as it was a device-specific problem.
Any suggestions? I have a Virgin Media hub 5 and a 2022 MacBook Pro running macOS Ventura 13.5 (22G74).
I have 5 Macbooks (including a Pro) of various ages and all connect perfectly at full speed.
What is connectivity like when you connect the Pro to the Hub via a Cat6a ethernet cable - use a USBc to RJ45 ethernet Adapter to make the physical connection
Some Mac issues have been reported on here - these are the ones I have collected - see if anything in these helps for starters
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No connectivity on Apple kit may be a MAC filtering issue for Apple devices - see if this has the solution for you….
https://community.virginmedia.com/t5/Networking-and-WiFi/Intermittent-iPhone-Apple-MacBook-amp-HP-Printer-connections-to/td-p/5321030
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After a MacOS/iOS update, it may auto turn on Automatic Proxy Discovery for all Wi-Fi networks - so turn it off in network settings as per message 7. In iOs go to Settings>WiFi> tap the blue”I” icon and scroll down and make sure Configure Proxy/‘ is set to off - also that Configure DNS and Configure IP are set to automatichttps://community.virginmedia.com/t5/Networking-and-WiFi/Hub-5-macOS-Monterey/td-p/4885920
Cant connect as password is incorrect on iPhone (& Andrex)……. this sorted it…
https://community.virginmedia.com/t5/Networking-and-WiFi/Iphone-can-t-connect-to-Virgin-WIFI-Incorrect-Password-No-idea/td-p/5130799Just moving SIM sorted it here