Forum Discussion
6 Replies
- AdduxiVery Insightful Person
Maybe they are too far away from the Hub. The Pods need a decent wifi signal from the Hub to work. They should not be placed in a wifi blackspot.
- Ashleigh_C
Forum Team
Hi there Jacks55
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry to hear that you are facing these issues and a big thank you to Adduxi for their help so far. Can I ask if you have been able to try their advise and move the Pod at all?
- Jacks55Joining in
Hi, moving the pods makes no difference. When I reboot the hub they connect for a couple of days then go offline again. The boy way to reconnect is to reboot again.
- Kath_P
Forum Team
Hi Jacks55,
Thanks for coming back to us on this one. We're sorry to hear that moving the pods hasn't helped.
It can take a few attempts to get things spot on. This link will help you to diagnose any issues and will give step by step instructions on how to resolve them.
Let us know how you get on with them.
Thanks,
- DavidThatsMeTuning in
Did you ever get a solution to this?
I am seeing the same problem 😥
- Steven_L
Forum Team
Hey DavidThatsMe,
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your WiFi pod at the moment. Have you recently changed your hub? How far away is your pod from your router? What light if any are showing on your pod?
Kind Regards,
Steven_L
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