Forum Discussion

Kirsty9's avatar
Kirsty9
Joining in
2 years ago

WiFi pod not connecting

hi

i I just received a WiFi pod but it doesn’t appear on the Connect app. The light goes on and off 

I don’t know what I am supposed to do with it.

can anybody help?

thanks

  • jamiejamie1's avatar
    jamiejamie1
    Tuning in
    2 years ago

    I am also having problems with all 3 pods blinking constantly, i reset, they work, few days later same prob again, extremely angry

    • Reece_MH's avatar
      Reece_MH
      Forum Team (Retired)
      2 years ago

      Hi jamiejamie1 👋

      Thanks for posting, and welcome to the Forums.

      I'm sorry to hear you're experiencing issues with your Pods flashing. Can you expand further on these flashes? Are they quick, or "breathing/fading" slowly? Can you also tell us what colour the LED is flashing?

      Thanks,

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    2 years ago

    Hi Kirsty9 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with your WiFi Max pod, we can certainly assist you. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina