Hi All
Having an issue with my wireless devices saying they are connected but have no internet access whilst having a mostly full signal. For instance, my Sky mini box, iPhone, iPad and Apple Watch and will both be on wifi in the same room, but some will say no internet access whilst my iPad is working. I have connected my PC, Sky Q box and PlayStation to a wired connection so this not an issue, but any wifi devices randomly drop onto connected but no internet daily and this is only fixed by resetting the wifi connection for a few hours.
I’ve done numerous factory and soft resets, there is no issue showing and spoken with customer services who have said it needs to be observed for 4 working days before anything else can be done. It is driving me crazy!
I have used the online test and no issues where found, I have also factory reset the router but this made no difference. Could it be my hub is faulty?
I work remotely so my wifi dropping off is annoying to say the least. Please can someone help me I’m desperate!
Many thanks for reading this
Selina