Forum Discussion

kenamm's avatar
kenamm
Joining in
4 months ago

VM installed through my road, but no hatches on my side?

Hi all! Virgin installed fibre down my road, but they only seemed to install the black hatches on one side... They said it was coming to my property, but no one seems to know anything when I ask. We have overhead power lines, is there any possibility that this was the intention from the installers, to run it on the power poles? It's a little frustrating that they dug up the whole road, but now the whole thing has gone a little bit cold.

  • I think u might have to wait and see when did they upgrade ur local green cabinet??

     

    On my road some properties can and can not get vm. Even one next door to one that can!!

  • Hi there kenamm 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with installs in your area and thank you again for posting. Can I ask if your address shows as available online here?