VM home Wifi vs AWS VPN - anyone come across issues here?

Try turning off websafe.

thanks - where do I find websafe though? Is it a setting on the router?

found it - it's turned off too

Some months ago issues reported where customer had Hub 5 in Router mode and used an encrypted DNS to access their work AWS hosts.  The problem there was the Hub 5 timed out the encrypted DNS lookup failing the connection attempt & it did not matter if a VM DNS or Public DNS was used.  That could be tested & seen with nslookup <host> <dns>    A Hub 5 in modem mode did not have the same issue.

Thanks - do you mean switching to modem mode? 

I mean that customers with a 3rd party router and a VM Hub switched to Modem mode did not have encrypted DNS issues with the Hub 5.   

You can as a test use Modem mode with just 1 laptop / PC network cable connected to the Hub, but read up on that before trying it.

First test for DNS issues with nslookup <AWS Host>    see if you get an IP returned or a DNS timeout.

thanks - like you mention I will need to do some reading up on that first and it's a little bit of a pain to set up as my laptop is usb-c only so will need a docking station or some kind of port replicator etc etc to test this out....

Have you been able to show this is a DNS lookup issue ?   If it is not, Modem mode will make no difference.