Forum Discussion

salodjo2's avatar
salodjo2
Just joined
30 days ago

VM Connect not seeing hub or pod

My broadband went down a few days ago, I did a reset on the hub as I thought it was at fault but later found that it was an issue in my area. Since then my VM Connect app cannot see my hub, and the mesh pod doesn't work. I did change the SSID and password back to my own via the web interface.

  • Martin_N's avatar
    Martin_N
    Forum Team
    28 days ago

    Hi salodjo2,

    Thank you for your post and welcome to the community. 

    We're very sorry to hear about the issue with your connect app. 

    Can you confirm if this issue is ongoing?

    ^Martin