Forum Discussion

chrispy1's avatar
chrispy1
Dialled in
2 days ago

How do I see my bill?

 

3 Replies

    • newapollo's avatar
      newapollo
      Very Insightful Person

      Judging from your screen shots you are opening the Help & Support link instead.

      What happens if you click on the hamburger icon (three horizontal bars) in the top left of the pages shown in your screenshots, which I've indicated with 3 red crosses? This should open another screen (again shown below) which allows you to access your billing etc

      Have you tried a different browser, or an incognito/private window, or clearing data/cookies?

      Or try opening the My Virgin Media app instead.